Senior Associate Relations Professional

Profile

Job Information

Humana

Senior Associate Relations Professional

in

Albuquerque

New Mexico

Description

The Senior Associate Relations Professional coordinates employee relations programs to ensure compliance with policies and practices. The Senior Associate Relations Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Associate Relations Professional develops and implements policies and procedures, including grievance procedures and exit interviews. Researches and responds to employee questions, concerns and grievances. Maintains employee relations records. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

Bachelor's degree

3 years conducting investigations, including those which are more complex and involve serious misconduct and/or behavioral issues

5 years of experience utilizing technology to access, enter, and manage data

5 years of Human resources and employee relations experience

Demonstrated ability to navigate Microsoft Office products (Word, Excel, PowerPoint, OneNote)

Demonstrated ability to maintain confidentiality while handling all business processes

Comprehensive knowledge of EEO laws (Federal, state, local) and their application to employment practices

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Demonstrated ability to prepare written communications, documentation, and reports based on the analysis of data

Demonstrated ability to communicate clearly and precisely both orally and in writing

Ability to establish and maintain effective relationships and collaborations with business partners and stakeholders at all levels of the enterprise

Demonstrated success in managing a high case volume/workload

Demonstrated ability to multi-task meeting deadlines and goals

Demonstrated team player and collaborator independently while working as a team

Preferred Qualifications

SPHR/SCP Certification

Master's degree in Human Resource Management, Employee Relations, Labor Relations, or related area

Additional Information

Vaccine policy:

For this job, associates are required to be fully COVID vaccinated (preferred) or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination or commit to testing protocols

*OR  *

Provide proof of applicable exemption including any required supporting documentation

​​Medical, religious, state and remote-only work exemptions are available.

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com