Talent Development Specialist based in Las Vegas

Profile

Warby Parker is searching for a driven, solution-oriented Talent Development Specialist to help execute and expand our learning and development (L&D) programs across the company, specifically within our Optical Lab and Customer Experience divisions. As a member of the People team, you’ll support our mission to provide equitable resources and training to provide all Warby Parker employees with the tools they need to reach their full professional potential. In this role, you’ll work cross-functionally to develop new training solutions to swiftly and effectively onboard Warby Parker’s talent in our Optical Labs and CX department. You will also partner with the broader Talent Management team to improve and scale existing development programs. Our ideal candidate is a lifelong learner who’s eager to grow, believes in our vision, and loves working with people. Sound a lot like you? Read on!

What you’ll do:

Manage the execution and logistics of various Talent Development programs, and create and facilitate effective training programs across the organization

Manage the execution and logistics of onboarding training for our optical labs in Sloatsburg, NY, and Las Vegas, NV

Support onboarding training for our CX team in Las Vegas, NV

Review and edit content, translating standard operating procedures and live trainings to one-point and self-paced learning experiences

Lead needs assessments across CX and the optical labs to identify gaps in our development strategy; make recommendations to launch new programs or iterate on existing programs

Evolve current training processes to run more swiftly and effectively across our CX and Lab divisions

Work closely with our Talent Assessment, Employee Engagement, and Inclusion, Equity, and Diversity functions to execute on overarching People Team strategies

Who you are:

Backed by 3 years of professional experience (part-time work and internships count!)

Comfortable building different types of trainings, including but not limited to, physical training materials, self-guided online learning, and live workshop content

Comfortable facilitating workshops (8-15 people) in-person and remotely

An engaged collaborator who is passionate about connecting with people

A team player who’s able to communicate well—clearly, kindly, often—within our department and across the company

A strong organizer and/or project manager

An inquisitive spirit with an iterative approach (you’re intentional about collecting and using feedback)

Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra credit:

Experience working in an optical lab, distribution house/center, or on a supply chain team

Experience working in customer service (customer service representative, retail, and other customer-facing roles count!)

Bilingual in English/Spanish

An associate or bachelor’s degree

About us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We accomplish this by reimagining everything that a company and industry can be. We’ve proven that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy and innovation to consistently surpass customer expectations.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes.

At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.

We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we’re all about, and our annual Impact Report and Racial Equity Strategy lay out how we’re sticking to these values.

Some benefits and perks of working at Warby Parker:

Health, vision, and dental insurance

Flexible “My Time” vacation policy

Retirement savings plan with a company match

Parental leave (non-birthing parents included)

Cell phone plan reimbursement

Free eyewear, plus discounts for friends and family

And more—just ask!

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be.

We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes.

At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.

We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby.

Transparency is what we’re all about, and our annual

Impact Report and Racial Equity Strategy

lay out how we’re sticking to these values.

Company info

Warby Parker
Website : http://www.warbyparker.com