Reporting Support Advisor

Profile

, India

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

February 1, 2022

Business unit:

Human Resources

Experience Level:

Early Careers

Job Description:

Data Specialist

Background:

The role sits as part of the People Insights team within HR Operations & Employee Experience. The new incumbent will be reporting to the Team Lead, HR Process Insights. The People Insights team consists of Reporting experts that deliver MI/Reporting to the Businesses/Functions and Centre of Excellence.

Purpose & Accountabilities:

This position is also responsible for preparing HR related reports (that include but not limited to Learning, Recruitment, Goals & Performance Summary & IM reports) and publishing them on specified dates/frequency. The key goal is to see ‘reporting’ beyond numbers and add value to the business/organization. This position will own and deliver the reports on agreed timelines and will be the first point of contact for Business.

Accountabilities

Deliver Management Information (MI) & Dashboards:


Run and Maintain MI, including complex analysis and manipulation of data from multiple sources & data privacy assurance.
Running periodic MI processes, e.g. Data Quality, preparation of MI Packs, Competency Reporting.
Continuously develop the ‘reporting’ activities and provide basic analysis to complex analytics.
Work closely with stakeholders on any adhoc requests, be the first point of escalation to resolve any report related issues.


Build reporting and MI Capability for the Learning, Recruitment Operations and HR in Shell:


Become a subject-matter-expert in reporting and the Learning/Recruitment data model.
Complete understanding of the fields in Workday, ERS & associated interfaces.
Understanding the data fields, definitions, input, output (across multiple systems) and data quality requirements.
Proficient in building, maintaining & redesigning reports in Workday, Power BI, understanding of access management.
Support the self-services around data, reporting and MI.
Write clear and understandable guidelines, best practices, instructions and training materials.
Own & Maintain the Workday Reports, Power BI dashboards and its content.


Projects & Enhancements:


Work towards simplification, standardization and automation.
Analyze the impact of proposed changes to processes and/or systems on data, reporting and MI & proactively highlight the same to the stakeholder.
Provide full support to future Workday enhancements.


*Special Challenges


Be able to work closely and effectively with a variety of stakeholders at different levels in the Organization.


*Skills & Requirements


Fluent in English, both verbal and in writing.
Strong communication skills and stakeholder management skills
Independent, resilient, and able to work under pressure to tight deadlines.
Proficient in Microsoft excel, formulas and its features.
Proficient in Microsoft PowerPoint and visualization.
Proficient in Power BI report building.
Logical and Analytical thinking.
Prior experience working with tools such as Salesforce, Workday would be an added advantage.
Ability to understand requirements of stakeholders and deliver the necessary insights and requirements in a time pressure environment.
Ability to comprehend well in advance the impact of system changes/upgrade, to the reports handled & proactively engage the stakeholders- present a workaround in the interim, thereby ensure minimum possible disruption to service provided to the stakeholders.
Ability to be assertive in seeking information from various data sources to develop meaningful reports.
Resilient and able to work under pressure to tight deadlines.
Have a learner mindset and respectful of various cultures and styles of working.


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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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