Project HR Advisor - US Operations Night Shift

Profile

, Philippines

Job Family Group:

Human Resources Jobs

Worker Type:

Regular (FTC) (Fixed Term)

Posting Start Date:

February 21, 2022

Business unit:

Human Resources

Experience Level:

Early Careers

Job Description:

PURPOSE


Support line managers on simple HR matters (e.g. simple policy related queries, HR Systems navigation)
Provide HR Advice support to Line Managers and Employees
Review and execute processes in the HR System


ACCOUNTABILITIES


Responsible for delivering HR advice to employees and line managers; supporting managers with HR-related cases.
Provide seamless end-to-end resolution of HR queries to line managers and employees. Queries may include, but not limited to: Policy guidance; Absence management; Leave, Retirement, Benefits advice.
Support Line Managers with Organizational Management, related to organizational changes.
Support Line Managers with local and global policy queries.
Apply policies to specific business situations, including determining exceptions.
Support with the execution of global/local change initiatives.
Upon request, provide insight to line managers through analysis of data from Workday and other HR Systems.
Responsible for delivering great employee experience through pro-actively addressing employee and line manager needs.


SKILL AND REQUIREMENTS

Skills


Advocacy and inquiry - able to ask probing questions to zone in on the issue and provide advice based on policy and HR practice
Problem solving and decision-making skills
The ability to coach and offer advice/alternatives, as opposed to just providing answers
Skills in having effective contracting conversations with the ability to manage expectations
Partnering skills, and business understanding
Organization and administrative skills


Behaviors


Employee Centric and Service Excellence mindset
Ownership; end to end accountability for resolution
Empathy
Assertiveness and courage to challenge


Knowledge


Good understanding of HR Model, and where to find specialist knowledge
Knowledge of local and global policies, and the associated processes
An understanding of policy intent with knowledge of when exceptions should be applicable


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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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