Aon Active Exchange Analyst

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 Aon is looking for an Active Exchange Analyst - (Virtual)  The target salary range for this position is $53K – 62K annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location. What the day will look likePerforms day-to-day execution and task completion; provides frequent status updates, and responsible for timely completion of assigned tasks. Communicates at risk, escalated issues, barriers, to Sr. Analyst (if also aligned to activity), Workstream Owner and Project Manager.Effectively executes on process and projects by following the documented standard operating procedures (SOPs). This includes utilizing automation tools and interacting with off-shore colleagues when applicable.Expected to consistently update internal task tracking and ticketing system tools relating to all aligned tasks and projects.Responds to emails promptly and proactively within our standard service level agreement (SLA); manages internal stakeholder, carrier and partner responses for timeliness/accuracy.Communicates effectively with internal partners for analysis/ resolution of complex issues or project impacts.Expected to serve as back-up support (even if not directly aligned) for all activities aligned under their workstreamSets up and attends team meetings, takes notes, records action items and provides status updatesServes as first level peer reviewer of other analyst workIdentifies and resolves escalations or issues with strong emphasis on patterns, trends, and root cause analysisSupports and provides investigation on questions and issues, and ensures proper reporting per using the ticketing system or task tracking toolsCoordinates internal review, testing, execution relating to Exchange operations activitiesSupports maintenance of documentation/training; assists in the delivery of training to on and off-shore colleaguesIdentifies process improvements for existing processes and supports creation of new processes with emphasis on up/ down stream impactsActively seeks additional knowledge of department, tools and systemsWorks well with others and consistently performs to the best of abilityRequired Experience:2 plus years of work experience in Operations or Benefits AdministrationProven ability to self-manage assigned projectsProficiency with Excel and all other Microsoft Office productsProven ability to work under tight deadlines managing multiple tasksDemonstrated strong communication skillsDemonstrated analytical skills; works independently with limited direction from senior team members.Demonstrated responsiveness to client delivery requests. Ability to write Standard Operating Procedure (SOP) documents and process flows.Ability to properly research and problem solve changes to system or process.Ability to refine processing procedures based on big picture understanding.Preferred Experience:Advanced Excel (Pivot Tables/ VBA & Macros) & Data Analysis skillsExperience with SharePointHealthcare industry knowledgeKnowledge and/or experience with a project management/ ticketing system  Education:Bachelor’s degree in Business, Benefits Administration, Human Resources or equivalent years of industry experience. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.   Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.  Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on **** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-DH1#LI-REMOTE 2517768,qualifications:UNAVAILABLE,responsibilities: Aon is looking for an Active Exchange Analyst - (Virtual)  The target salary range for this position is $53K – 62K annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location. What the day will look likePerforms day-to-day execution and task completion; provides frequent status updates, and responsible for timely completion of assigned tasks. Communicates at risk, escalated issues, barriers, to Sr. Analyst (if also aligned to activity), Workstream Owner and Project Manager.Effectively executes on process and projects by following the documented standard operating procedures (SOPs). This includes utilizing automation tools and interacting with off-shore colleagues when applicable.Expected to consistently update internal task tracking and ticketing system tools relating to all aligned tasks and projects.Responds to emails promptly and proactively within our standard service level agreement (SLA); manages internal stakeholder, carrier and partner responses for timeliness/accuracy.Communicates effectively with internal partners for analysis/ resolution of complex issues or project impacts.Expected to serve as back-up support (even if not directly aligned) for all activities aligned under their workstreamSets up and attends team meetings, takes notes, records action items and provides status updatesServes as first level peer reviewer of other analyst workIdentifies and resolves escalations or issues with strong emphasis on patterns, trends, and root cause analysisSupports and provides investigation on questions and issues, and ensures proper reporting per using the ticketing system or task tracking toolsCoordinates internal review, testing, execution relating to Exchange operations activitiesSupports maintenance of documentation/training; assists in the delivery of training to on and off-shore colleaguesIdentifies process improvements for existing processes and supports creation of new processes with emphasis on up/ down stream impactsActively seeks additional knowledge of department, tools and systemsWorks well with others and consistently performs to the best of abilityRequired Experience:2 plus years of work experience in Operations or Benefits AdministrationProven ability to self-manage assigned projectsProficiency with Excel and all other Microsoft Office productsProven ability to work under tight deadlines managing multiple tasksDemonstrated strong communication skillsDemonstrated analytical skills; works independently with limited direction from senior team members.Demonstrated responsiveness to client delivery requests. Ability to write Standard Operating Procedure (SOP) documents and process flows.Ability to properly research and problem solve changes to system or process.Ability to refine processing procedures based on big picture understanding.Preferred Experience:Advanced Excel (Pivot Tables/ VBA & Macros) & Data Analysis skillsExperience with SharePointHealthcare industry knowledgeKnowledge and/or experience with a project management/ ticketing system  Education:Bachelor’s degree in Business, Benefits Administration, Human Resources or equivalent years of industry experience. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.   Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.  Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.  We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on **** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #LI-DH1#LI-REMOTE,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2022-11-14T23:46:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2023-11-14T23:46:58.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****States}}}

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