Compensation Survey Specialist

Profile

Job Information
Willis Towers Watson
Compensation Survey Specialist
in
White Plains
New York
Role Overview
This position is responsible for managing multiple compensation survey projects, from end-to-end including database setup, survey launch, collecting and reviewing the submitted data to analyzing and generating client reports. The ideal candidate will have the ability to manage multiple projects/tasks concurrently, a detail orientation, data analysis experience, computer literacy, a client service orientation and outstanding written communication skills. A Bachelor’s Degree in human resources, industrial relations or business is preferred. Some light travel may be required.
In addition to managing the operational workflow of your assigned compensation surveys, your other responsibilities will be as follows:
Build relationships internally and collaborate effectively on cross-functional teams
Oversee temporary/junior-level staff assigned to Product Leader’s product line.
Client
Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels.
Participate in client marketing webcasts and conduct position matching sessions (in person or via webcast) to educate clients/prospects on survey methodology and design.
Ensure client commitments and project objectives are met by adhering to timelines, providing weekly status updates/reports, tracking participation status, distributing notifications emails and responding to client inquiries.
Research and recommend new products, enhancements to survey design, and process improvements to ensure survey products address client needs.
Develop and maintain client relationships through both proactive and reactive contact.
Interact with clients via phone and email on a daily basis to assist with data analytics and other services.
Assist with promoting higher participation/retention/sales rates.
Conduct custom analyses (i.e., special peer groups, custom formatting, market assessments) upon request of internal and external clients.
Financial
Contribute to the overall financial goals of Data Services by managing costs and projects within budget
Excellence
Develop technical knowledge and skills in the area of compensation surveys
Deliver on projects to meet or exceed client expectations
Ensure adherence to established quality standards for data analysis and publication
Qualifications
T
he ideal candidate will have 1-3 years of compensation survey experience and knowledge
The qualified candidate will have some corporate experience (internships, part-time positions or other education and related experience acceptable); HR background a plus
Proven analytical skills, good communication skills, detail orientation and PC expertise utilizing a database
College or graduate level courses in finance, statistics or other quantitative topics are preferred
A leader; proactively takes initiative
A problem solver; able to identify and solve challenging problems
Analytical; able to draw conclusions from data in a logical, systematic way
Conceptual; ability to go beyond the details and see the big picture
Results-driven; focused on achieving results that promote business success
Communicator; displays strong oral, written and public speaking skills
Organized; able to work and think in a methodical and orderly way
Committed to quality; continuously works to achieve the highest quality standards
Team player; ability to work independently as well as in a team
Technically oriented; strong computer skills
The Company
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com. at http://○ ****Willis Towers Watson is an equal opportunity employer
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Equal Employment Opportunity: Know your rights. at ****Unsolicited Contact:
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by **MEMBERS ONLY**SIGN UP NOW***. Willis Towers Watson is an equal opportunity employer.

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