Total Rewards Manager

Profile

About FreshBooks
It turns out… unicorns are real! In fact, FreshBooks just became one after raising our valuation to more than $1 billion. And ever since launching in 2003, we’ve been on a steady incline towards one goal: Building easy-to-use accounting software for small business owners. It’s the goal that’s driven us to expand into five offices, serving customers in over 160 countries. And it’s the goal we’d love for you to be a part of as a member of our global team as we continue our journey.
Known for extraordinary product and customer service experiences and based in Toronto, Canada, FreshBooks serves paying customers in over 120 countries, with offices in the U.S., Netherlands, Mexico, Croatia and Germany.
The Opportunity
Reporting into the Senior Manager, Talent Management, you will be responsible for delivering on FreshBooks’ Four Es – Executing Extraordinary Experiences Everyday for both our employees and the business, by developing and executing Total Rewards strategies that support the achievement of business priorities. As an integral part of the HR Talent Management team, and subject matter expert, you will provide hands-on support in creating reward programs that deliver competitive compensation, benefits and other rewards to all FreshBookers.
What you will do:
Partner with Senior HRBPs and the Talent Operations team in the development and execution of Total Rewards programs across multiple lines of business
Participate and lead in market/salary surveys; develop and propose pay ranges in accordance to the company’s pay philosophy
Conduct job analysis and work with HR team and business leaders to determine appropriate job leveling
Lead in researching and implementing company benefits plans, programs, and policies reflective of multiple markets (Canada, U.S. Europe, Mexico etc.)
Contribute to the HR strategy for the Talent Management team and provide insights and solutions to leaders on talent reward priorities and needs.
Administer company bonus programs
Evaluate benefit programs (e.g. retirement plans, leave policies, wellness programs, insurance policies etc.) and make recommendations to align with total rewards philosophy
Partner with and manage relationships with insurance brokers and benefits carriers
Prepare timely and accurate reports, quality data analytics and models that support management in making informed decisions
Other duties as assigned
We think you'll be an amazing fit for this position if you have:
Minimum 5 years of total rewards experience with a focus on total rewards programs
An undergraduate degree in Business, Business Administration or relevant discipline including HR.
Ability to manage projects and handle multiple tasks in a fast-paced work environment
Recommend creative and collaborative solutions for resolving compensation related issues
Systems expertise (HRIS/Payroll Platforms)
Advanced reporting and data expertise (Excel, Google Sheets)
Ability to problem solve, analyze data to uncover meaningful insights and make recommendations for action
Experience in compensation and benefits administration, specifically related to participating in salary surveys and executing pay for performance, bonus programs and building compensation frameworks
Relationship building skills to engage management in a confidential and diplomatic fashion
Excellent communication skills including the ability to present confidently to large audiences
You thrive in a fast paced, demanding environment
Strong consulting skills with a demonstrated ability to influence decision making and build consensus
Relationship building skills to engage management, HR teams and external partners in a confidential and diplomatic fashion
Strong functional HR expertise in: compensation methodology and framework design, program management, benefit programs, and data analysis with a focus on fairness, equity, and engagement of high performing teams with a diversity and inclusion lens
Deliver input and feedback on program / policy design to the Senior Manager, Talent Management, and HR teams, and lead program execution & implementation
Participate in critical people projects that impact employee experience, growth, and retention
Deliver solutions that drive company and individual performance to achieve FreshBooks OKRs in a way that is reflective of our culture, values and mission
Compensation designation or certification is compensation designation.
Nice to have:
CHRP certification, PMP certification or compensation designation
What we can promise you:
An incredible growth opportunity; this is an opportunity to help us scale the impact of insight across our organization.
A great work experience. Competitive benefits and employee perks, plenty of fun and work, s and team members who take pride in their work without ego, all in one of the most unique work cultures out there
What You’ll Love About Working Here:
Three-week onboarding that brings you up to speed on our brand, product, and most importantly, our customers. It’s an awesome opportunity to dive in and understand what we’re all about and build your network within the company. Plus, there are prizes!
Our ever-expanding, global team cares about making accounting incredibly easy for business owners around the world.
Amazing growth and mentorship opportunities from a team with a laser-focused mission of shipping extraordinary experiences.
Collaborative remote or hybrid model with a global team
A work/life balance you can brag to your friends about:
Two weeks parental paid leave and paid leave top-up
Health & dental coverage tailored to your local office
Generous time off - including vacation, volunteer, and innovation days
Health and Wellness credits
Learning and development opportunities that are both in-house and external
Retirement savings programs matched to your local office
Stock options for all full-time employees
And finally, we have fun at work...Want to start a chess team? Awesome. Want to host a homemade-ice-cream-making Zoom night?
Whatever your passion is, bring it to FreshBooks, tell others about it, and enjoy what you do every day.
Why Join Us
We're a motivated bunch, with our eyes laser-focused on shipping extraordinary experiences to businesses. You will be surrounded by hardworking team members who share a common vision for what an amazing software company could be, and have the opportunity to help build an elite one, right here at FreshBooks!
Apply Now
Have we got your attention? Submit your application today and a member of our recruitment team will be in touch with you shortly!
FreshBooks is an equal opportunity employer that embraces the differences in all of our employees. We celebrate diversity and are committed to creating an inclusive environment for all FreshBookers. All applicants are evaluated based on their experience and qualifications in relation to this position.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please **** and/or
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