Location
Makati, NUEVAVIZCAYA, Philippines, Philippines
Posted on
Sep 22, 2022
Profile
, Philippines
Job Family Group:
Human Resources Jobs
Worker Type:
Regular
Posting Start Date:
August 25, 2022
Business unit:
Human Resources
Experience Level:
Early Careers
Job Description:
PURPOSE
• Support line managers on simple to medium complexity HR matters (e.g. policy related queries)
• Provide end-to-end HR Advice to Line Managers
• Liaise with HR experts to get input on complex cases
• Provide coaching & feedback to line managers
ACCOUNTABILITIES
• Responsible for delivering HR advice to employees and line managers; supporting managers with HR-related cases.
• Provide seamless end-to-end resolution of HR queries to line managers and employees. Queries may include, but not limited to: Exit/ Redundancy management; Policy guidance; Absence management; Leave, Retirement, Benefits advice
• Support Line Managers with Organizational Management, related to organizational changes and resourcing.
• Support Line Managers with local and global policy queries.
• Apply policies to specific business situations, including determining exceptions.
• Support with the execution of global/local change initiatives.
• Upon request, provide insight to line managers through analysis of data from Workday and other HR Systems.
• Responsible for delivering great employee experience through pro-actively addressing employee and line manager needs.
• Provide coaching and feedback to line managers, equipping to line managers to deal with HR related matters in a correct and compliant way.
• Supports the execution and timely delivery of critical business change initiatives. This includes, but not limited to: Country-specific organization redesign implementation; business/function ramp-up or demobilization events, requiring cross-HR co-ordination e.g. Talent, Integrated Resourcing and International Mobility.
Skills & Requirements
Skills
• Diagnostic and investigation skills
• Advocacy and inquiry - able to ask quality questions
• Problem solving and decision-making skills
• The ability to coach and offer advice/alternatives, as opposed to just providing answers.
• Skills in having effective contracting conversations with the ability to manage expectations
• Partnering skills, and business understanding
• HR Information & Analysis skills
Behaviors
• Curiosity
• Employee Centric and Service Excellence mindset
• Ownership; end to end accountability for resolution
• Empathy
• Assertivenes and courage to challenge
Knowledge
• Good understanding of HR Model, and where to find specialist knowledge
• Knowledge of local and global policies, and the associated processes
• An understanding of policy intent with knowledge of when exceptions should be applicable
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