Senior HR Processes Specialist

Profile

Aon Sp. z o.o. HR Global Operations Team provides Human Resource administrative services to Aon colleagues globally. HR Processes Senior Specialist is responsible for supporting employee life cycle processes, driving process improvement initiatives, including identifying where synergies exist and opportunities for consolidation, standardization, process excellence or other improvements.Detailed Responsibilities:Responding to complex incoming cases and delivering business results by facilitating stakeholder management accountability and collaborationAppropriately assigning incoming work to team membersEmploying the service delivery business model to build professional working relationship with internal clientsEngaging with key stakeholders and customers to educate, communicate, and enforce operating procedures, process and approvalsTraining less experienced team members on more complex and non-standard processes; responding to escalated issuesCoaching team members on providing high quality services and client relationship buildingInitiating and coordinating change or improvement projects and helping the team apply the changes in daily workEnsuring process documentation and general processing principles are followedEnsuring business requirements and SLAs are understood and followedBuilding sustainable relationships of trust through open and interactive communication tailored to varied stakeholder audiences and geographiesActing as subject matter expert sought for counsel, knowledge and partnershipSupporting steady state Workday technology and process change requests by driving requirements development, testing and migration approvals for owned business processes Requirements: 2-3 years of experience in HR Administration is a must Experience of working in an international environment Advanced knowledge of HR systems (Workday would be an asset)Advanced knowledge of MS Office (Excel, Word, Outlook – is a must, SharePoint – is an asset)Very high attention to detailsAbility to analyse data and check its accuracyPosition requires fluent English (C1) University degree or equivalent Client focus approach Ability to meet tight deadlines under time pressureAbility to prioritize tasks according to volumesAbility to manage assigned projects successfullySpotless record and strong ethos We offer: Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedbackFlexible remote work environment Employee-appreciation culture (multiple recognition programs)The best medical cover on the market with free dental careWellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)Generous benefits package (personal accident insurance, benefit platform for vouchers and more)Internal career opportunities, individual development plan, professional development training and resourcesLots of social events, charity actions and opportunities to integrate with colleagues Please attach CV in English only.#hroperations 2499319,qualifications:UNAVAILABLE,responsibilities:Aon Sp. z o.o. HR Global Operations Team provides Human Resource administrative services to Aon colleagues globally. HR Processes Senior Specialist is responsible for supporting employee life cycle processes, driving process improvement initiatives, including identifying where synergies exist and opportunities for consolidation, standardization, process excellence or other improvements.Detailed Responsibilities:Responding to complex incoming cases and delivering business results by facilitating stakeholder management accountability and collaborationAppropriately assigning incoming work to team membersEmploying the service delivery business model to build professional working relationship with internal clientsEngaging with key stakeholders and customers to educate, communicate, and enforce operating procedures, process and approvalsTraining less experienced team members on more complex and non-standard processes; responding to escalated issuesCoaching team members on providing high quality services and client relationship buildingInitiating and coordinating change or improvement projects and helping the team apply the changes in daily workEnsuring process documentation and general processing principles are followedEnsuring business requirements and SLAs are understood and followedBuilding sustainable relationships of trust through open and interactive communication tailored to varied stakeholder audiences and geographiesActing as subject matter expert sought for counsel, knowledge and partnershipSupporting steady state Workday technology and process change requests by driving requirements development, testing and migration approvals for owned business processes Requirements: 2-3 years of experience in HR Administration is a must Experience of working in an international environment Advanced knowledge of HR systems (Workday would be an asset)Advanced knowledge of MS Office (Excel, Word, Outlook – is a must, SharePoint – is an asset)Very high attention to detailsAbility to analyse data and check its accuracyPosition requires fluent English (C1) University degree or equivalent Client focus approach Ability to meet tight deadlines under time pressureAbility to prioritize tasks according to volumesAbility to manage assigned projects successfullySpotless record and strong ethos We offer: Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedbackFlexible remote work environment Employee-appreciation culture (multiple recognition programs)The best medical cover on the market with free dental careWellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)Generous benefits package (personal accident insurance, benefit platform for vouchers and more)Internal career opportunities, individual development plan, professional development training and resourcesLots of social events, charity actions and opportunities to integrate with colleagues Please attach CV in English only.#hroperations,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2021-12-03T11:20:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2022-12-03T11:21:14.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****Powstancow Wielkopolskich 13G Enterprise Park, Building E,postalCode:30-707,addressCountry:Poland}}}

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