Human Resources Supervisor

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A Human Resources Supervisor is responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience while assisting with Human Resources strategy.

What will I be doing?

As a Human Resources Supervisor, you will be responsible for providing first-class employee relations services to the Human Resources Manager and management team to deliver an excellent staff experience. A Human Resources Supervisor will also be required to support employee relations and ensure compliance with staff training requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:


Provide and deliver first-class ER services to Human Resources Manager and management team
Assist Human Resources Manager with Human Resources strategy including succession planning processes in individual hotels
Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
Help achieve departmental goals
Support the hotel with departmental training requirements
Control costs when possible and assist in meeting hotel/departmental financial targets
Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
Ensure completion of training for hotel security, fire regulations and other health and safety legislation
Work with local organisations and schools to promote the hospitality industry
Assist and resolve team member and management queries


What are we looking for?

A Human Resources Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


Previous experience at a similar level for at least 5 years in Human Resources
CIPD qualified, similar education in the HR function
Positive attitude
Good communication and people skills
Committed to delivering a high level of customer service, both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


Knowledge of hospitality
IT proficiency


What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job: Human Resources

Title: Human Resources Supervisor

Location: null

Requisition ID: HOT09JCS

EOE/AA/Disabled/Veterans

Company info

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