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Job Details

HR Advisor Canada - SCT/SMC

Location
Makati, NUEVAVIZCAYA, Philippines, Philippines

Posted on
Mar 11, 2022

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Profile

, Philippines

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

March 12, 2022

Business unit:

Human Resources

Experience Level:

Early Careers

Job Description:

PURPOSE

The main purpose of this role is to (1) advise line managers on medium to complex HR matters (e.g. performance management), (2) provide end-to-end HR Advice to Line Managers and follow up support as necessary, (3) liaise with HR experts to get input on complex cases in order to provide informed guidance.

ACCOUNTABILITIES


Responsible for delivering HR advice to employees and line managers; supporting managers with HR-related cases.
Provide seamless end-to-end resolution of HR queries to line managers and employees. Queries may include, but not limited to: Exit/ Redundancy management; Policy guidance; Absence management; Leave, Retirement, Performance Management
Support Line Managers with Organizational Management related to organizational changes and resourcing.
Support Line Managers with local and global policy queries.
Apply policies to specific business situations, including determining exceptions.
Support with the execution of global/local change initiatives.
Upon request, provide insight to line managers through analysis of data from Workday and other HR Systems.
Responsible for delivering great employee experience through pro-actively addressing employee and line manager needs.
Provide coaching and feedback to line managers, equipping to line managers to deal with HR related matters in a correct and compliant way.
Supports the execution and timely delivery of critical business change initiatives. This includes, but not limited to: Country-specific organization redesign implementation; business/function ramp-up or demobilization events, requiring cross-HR co-ordination e.g. Talent, Integrated Resourcing and International Mobility.


DIMENSIONS:

This role reports to the HR Advice Canada Team Lead. This role will focus on providing support to the Manufacturing (Scotford & Sarnia) business in Canada.

REQUIREMENTS:

Ideal candidate to have proven experience in effective partnering with a range of stakeholders/business partners. Candidate to have solid understanding of how HR adds value to the business, supporting line managers with HR related matters, ideally experienced business facing roles in the past. Experience supporting a unionized environment is an advantage.

SKILLS


Diagnostic and investigation skills
Advocacy and inquiry - able to ask quality questions to get to the root of the issue
Problem solving and decision-making skills
The ability to coach and offer advice/alternatives, as opposed to just providing answers.
Skills in having effective contracting conversations with the ability to manage expectations
Comfort in being assertive and courage to challenge or lead difficult conversations
Partnering skills, and business understanding
Ability to recognize where a line manager may need high touch support, e.g. new to role/Company or unconvinced that they will act on the advice provided that may create risks.
Project Management including strong stakeholder management, ability to identify and articulate intent, scope, process, critical success factors and timelines


BEHAVIOURS


WOW Attributes: Contracts, Knowledgeable, Accountable, Curious & Caring
Employee Centric and Service Excellence mindset


KNOWLEDGE


Understanding of the Canadian landscape, population, and both local and global policies would be considered assets; Good understanding of HR Model, and where to find specialist knowledge
An understanding of policy intent with knowledge of when exceptions should be applicable


-

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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