Senior Payroll Specialist

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Job Summary:

The role of the Senior Payroll Specialist is to produce the payroll for clients, acting as their liaison for payroll-related processing. In addition, this role will participate in system testing as needed, provide consultation to clients and others, and as needed.

Responsibilities :


Produce timely and accurate payroll - includes all interface and payroll processing activities
Ensure quality controls in the payroll process and update documentation, includes reconciliation of results and audit checks
Extract monthly and annual reports (YE activities) and act as a backup for SME
Act as day-to-day liaison with client designated contacts for payroll-related processing
Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues.
Work effectively across ADP France to resolve client issues.
Maintain client payroll procedure manuals and business process documents
Highlight and escalate relevant matters that may impact the running of client payrolls
Process relevant tax forms for employees
Conduct timely and accurate processing of cyclical events including month-end, quarter-end, and year-end activities.

Constantly and actively contribute to the Standardization and Improvement process.

Create or adapt existing training material depending on new instructions received from stake holders/ functional leaders, in cooperation with the SME when the case.
Act as a Trainer/ Mentor/Buddy to the newcomers, ensuring process knowledge is well absorbed, job shadowing
Work closely with the Team Leader and contribute to creation of refresher training sessions for the team whenever the need is detected/ at supervisor's request or other ADP functions' suggestion.

Uses expertise to enhance activities that drive positive change
Effectively manages the knowledge and tools within the team in order to impact delivery capabilities
Readily takes advantage of opportunities to suggest or promote new ideas
Recognises the ups and downs of project delivery and has the strength of character to provide support through difficult periods.
Works close with the SME to optimize the knowledge level

Extract monthly and annual reports (YE activities) and act as a backup for SME


Education & Experience :


Degree or Equivalent: Bachelor's Degree
Major Area of Concentration: IT / Business / Accounting
Work Experience:

Associate Payroll Specialist 1-3 yrs
Payroll Specialist 3-5 yrs
Senior Payroll Specialist 5-8 yrs


People Management :


Team oriented/Team Player
Customer Service Skills, Client focus
Interpersonal and Communication Skills, written, listening and verbal, in country of servicing and English


Knowledge and Skill Requirements :


Language Skills
Fluent in French and English language
Technical skills :
Microsoft office suite (Excel, Word, ....)
Skills and Abilities:
Payroll industry, process, and France-specific knowledge and expertise
Ability to use ADP systems and processes accurately and consistently; SAP HR/Payroll expertise
Troubleshooting/problem resolution skills
Ability to organize, prioritize and multitask
Ability to work under pressure while maintaining deadlines
Analytical ability
Attention to detail
Possesses a continuous improvement mind-set and is receptive to change
Must be able to demonstrate competencies as detailed in the Leadership Expectations for Individual Contributors
Can do attitude, developed teamwork approach.


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