Sr. Sales Compensation Analyst

Profile

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.
You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.
In this role you will:
Drive compensation design and recommendations to determine the metrics and targets that the Sales Org is measured on
Ability to pull data points and analyses together to influence leaders and provide strategic recommendations
Assist in design and rollout of annual sales variable compensation plans in alliance with Sales, Finance, Operations, Legal, and HR
Administer and maintain the internal Commission Dashboard for all active sales reps, working with the DMD team to test and improve data
Design, administer, calculate and communicate sales variable compensation in accordance with policy and individual compensation plan
Maintain the compensation email for communication with sales reps for any inquiries, changes, and escalations
Ready to dig in to complex problems and become an expert in compensation operations at every level
Improve processes for more efficient communication of changes throughout the Sales Org
Administer variable compensation process by maintaining, tracking, reporting, auditing and analyzing relevant booking and commission data, ensuring accurate and timely payouts in accordance with the terms of the commission plans
Effectively communicate with sales leadership for commission reviews to gain necessary approvals and the sales teams to ensure they understand the drivers of their territory performance and related impact on their commission
Your qualifications are:
2 plus years calculating sales compensation
Ability to partner effectively across the organization from the individual contributor to executive leadership
Effectively manages many priorities across the organization and adjust as priorities change
Experience with data management and an understanding of data transformation and visualization techniques to drive insights and data-driven decision making
Interprets business issues and recommends best practices and innovative solutions
Experience leading the ideation, planning, and implementation of business processes to enable more effective operations
Ability to think creatively and problem solve; highly-driven and self-motivated
Ability to thrive in a fast-paced, rapidly-changing environment and work under tight deadlines to prioritize multiple deliverables and responsibilities
Detail-oriented and able to maintain a high level of ownership and accuracy
Benefits:
Health: medical, mental, dental, and vision
Time away: vacation, dependent care, holidays, wellness days, and more
Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
Family: parental leave, maternity support, fertility services
Development: tuition reimbursement, native AI learning
Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts
Why you’ll love working here:
Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work
These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.
Belonging at LivePerson
At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Company info

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