Associate Client Services Manager - Government Services

Profile

What does an Associate Client Services Manager do?
The Associate Client Services Manager will develop, and build relationships with new clients and expand market presence with inactive clients to increase top line revenue and bottom line results while using Company core values of Integrity, Candor, Accountability, Respect and Excellence. Effectively negotiate and execute staffing agreements with new clients.
What does your day-to-day look like?
Hit minimum performance standards per week as outlined by Sr. Management
Track and follow-up on Client Expert Opinion Scores (EOS)
Works to achieve pre-established goals for orders filled
per week/month/qtr. And make adjustments as needed
Develop marketing, account management and sales strategies to establish and/or expand staffing business in current territory with both new and inactive clients
Negotiate, compose and execute contracts and achieve pre-established goals for new contracts out/in per week
Maintains continuous source of information and availability of the active base of clients; takes appropriate and timely measures to meet the needs of the clients with appropriate follow-up; uncover clients' needs, situations, and problems by asking questions
Responsible for maintaining and supporting client credentialing and referencing process
Retain flexible schedules in order to service clients’ requests and/or handle issues, in addition to support after hours and/or on-call duties
Coordinate the seamless transition of new clients and client needs to recruitment/staffing team members; serve as liaison between recruitment and clients
Communicate with clients regarding possible extensions for talent, or with talent once they have completed assignments
Use the sales process when meeting with people from different levels, positions or backgrounds, to overcome resistance/complaints by recruits/clients
Work with recruiting teams to ensure high percentage of orders are filled timely
Maintain, manage and submit weekly activity reports per deadlines
Assist client with Quality Assurance functions as it relates to providers
Assist with aging and Accounts Receivable; follow-up as needed
Travel via car or airplane to cover territory, as needed
Work with current and prospective clients to identify new RFP and/or MSP opportunities to develop new direct business lines
Make presentations to potential clients to increase awareness of **MEMBERS ONLY**SIGN UP NOW***. (SHC) and to promote local and national services
Assist in the processing of payroll to ensure correct invoicing by the collection and submission of weekly field talent timesheets
Coordinate with compliance team to ensure talent are compliant and cleared to start and ensure SHC internal client documents are up-to-date
Help to create an environment of high morale, motivation and teamwork
Other duties as assigned
What will you possess?
Minimum of 12-18 months sales experience required; health care industry experience preferred
Must have a working knowledge of computers and software systems including Microsoft Office products and the Internet; internet job boards and internet recruiting experience preferred
Basic knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience
Knowledge of proper grammar, spelling and rules of composition
Knowledge of principles and methods for selling recruiting services; this includes marketing strategy and tactics, sales techniques, and sales management systems
Ability to read, analyze and interpret production reports
Ability to successfully skill market and open new business opportunities
Ability to work independently and with other team members
Ability to organize and complete work in a timely manner
Ability to multi-task
Ability to communicate effectively with all levels of the organization
Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
Must be detail-oriented and highly organized
Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required
What we want to offer you:
An Industry best, uncapped commission plan and bonuses to help you achieve your financial goals
A commitment from all leadership to help you succeed and develop you within your role
Permissive paid time off with six paid company-wide holidays
Volunteer time off to give back to your non-profit or charity of choice
A thorough and highly rated training program that will provide the knowledge and skills to succeed in your role
401 (k) retirement plan with company match
Traditional healthcare benefits such as medical, vision, and dental
Supplemental benefits such as life, disability, hospital, critical illness, and pet insurance
Unique benefits include mental health and financial wellness programs, LinkedIn Learning, Employee Resource Groups, and leadership development programs
An enjoyable online work environment that includes some company-paid lunches and **MEMBERS ONLY**SIGN UP NOW***. merchandise
Opportunity for you to be sent on a luxury, expense-paid vacation and become a member of **MEMBERS ONLY**SIGN UP NOW***.’s Champions Circle
A remote work culture that provides equipment such as a laptop, a computer screen, keyboards, mouse, headset, computer camera, and computer bag
Salary Range: $45,000 - $55,000 uncapped commissions and bonuses. Salary range may vary due to different state's requirements
Equal Opportunity/Affirmative Action Employer - **MEMBERS ONLY**SIGN UP NOW***. is an Equal Employment Opportunity Employer.
Diversity Statement:
We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.
**MEMBERS ONLY**SIGN UP NOW***. participates in E-Verify to confirm work authorization. Please visit ****for more information.

Company info

Sign Up Now - HRCrossing.com