Pensions Admin Associate

Profile

Job Information
Shell
Pensions Admin Associate
in
Krakow
Poland
, Poland
Job Family Group:
Business Administration
Worker Type:
Regular
Posting Start Date:
June 25, 2021
Business unit:
Experience Level:
Early Careers
Job Description:
Job Purpose
The Trustee Services Unit (TSU) provides executive support, including advice and recommendations for actions, to the Board of Trustees of the Shell Contributory Pension Fund (SCPF), Shell Overseas Contributory Pension Fund (SOCPF), Shell International Pension Fund (SIPF), UK Shell Pensions Plan (UKSPP) and Shell Supplementary Pension Plan (SSPP) and 2 Lathol schemes and manages the pensions administration and related activities, including accounting, of these schemes.
The Pensions Admin Associate will perform administration for routine retirements, deaths, leavers and transfers and handle routine member queries via email, post or phone.
Also to authorize basic administration tasks performed by other Pensions Admin Associates.
Dimensions
The SCPF and SOCPF have a fund membership of approximately 50,000 members, including a pensioner payroll of £35 million per month for a population of 40,000 pensioners in the UK and overseas.
Principal Accountabilities
Perform administration for routine retirements, deaths, leavers and transfers for the SCPF and SOCPF.
Deal with routine member queries via email, post and phone
Ensure all processes are completed and authorized within targets agreed with the Trustee Board
Ensure all individual cases due for payment are processed for the weekly supplementary/lump sum payrolls, or monthly payroll cycles (managed by the Payroll Team)
Authorise basic administration tasks performed by the other Pensions Admin Associates e.g. letters chasing for certificates
Key Challenges
Develop knowledge on all the Shell Pension Funds.
Develop knowledge on new pensions legislation being introduced and how these legislative changes affect the Shell funds and current pension administration processes
Job Knowledge, Skills & Experience
Required:
​Experience in HR, Customer Service
​Experience in handling phone conversations
​ Good English is a must
Nice to have
Good technical knowledge of defined benefit pension schemes and UK pensions legislation
Experience of pensions administration systems
Experience of pensions administration calculations
Preferably holds a pensions qualification
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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