Junior HR Advisor

Profile

, Poland

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

August 17, 2021

Business unit:

Experience Level:

Experienced Professionals

Job Description:

If You have strong communication skills , an open mind, and you like working with people, this role could be your chance to provide end-to-end HR Operations to employees, line managers, and local HR across a designated region.

If you are already experienced in HR operations, business HR, customer service, or call center you should consider joining our team.

What’s a role?

As an HR Advisor, you will provide end-to-end HR Operations support to employees, line managers, and local HR. Execution of complex Local HR Processes, in line with existing policies and procedures, assuring high-quality data management in Shell People, as well as documentation, including ongoing support to employees.

More specifically, your role will include:


Timely escalation of complex queries to senior advisors, SMEs and policy teams. Acting as a country or process focal point if necessary.
Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases.
Building partnerships with HR Partners by clarifying policies and procedures, giving and asking for updates on case status, gathering missing data necessary for case processing, identifying best practices, and knowledge sharing.
Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules, including reporting all FCM & Data Privacy breaches.
WIP management, keeping customers updated on the status of open cases,
Taking ownership of end-to-end processes.
Handing off cases to other teams in HR Services as required.
Dealing with third-party service providers.


Requirements:

We are looking for candidates who have specific knowledge and a good understanding of the HR Model. Furthermore, we appreciate candidates who are empathetic and have excellence mindset. Beyond that, we'd hope to see as many following as possible on You CV:


English – Min. C1.
One year of experience in a similar area will be an asset.
Strong knowledge of Shell People.
Experience in service excellence.
Experience in change management is an advantage.
Ability to work on complex cases individually with minimal supervision.


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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

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