HR Associate

Profile

What We’re Looking For:
The Instructional HR Associate will ensure a world class experience for our instructional community with a primary focus on frontline payroll and HR support. No single factor has a greater impact on the student experience than the instructional staff that support them on a daily basis. Investing in a positive experience for instructors delivers positive, life changing results for our students.
This position will contribute to the instructor experience by supporting new hires as they navigate the required onboarding and compliance steps necessary for set up in the payroll system. The HR Associate will continue to support instructional staff by making themselves an expert in our workforce management system (Skedulo), payroll related processes, and responding directly to instructional staff issues. They will coordinate across departments and work with the appropriate stakeholders to resolve issues and eliminate future problems.
Responsibilities Include, But Are Not Limited To:
Assisting instructional staff in utilizing employee benefits such as Paid Sick and Safe Leave.
Assisting instructional staff in completing compliance and onboarding tasks including both direct support and ensuring there are clear directions available.
Working with the tech team to write requirements and perform UAT testing to identify and automate repetitive manual tasks.
Analyzing payment details and providing quarterly reports to instructional delivery leadership to clearly outline instructional staff payment trends and provide recommendations on areas for improvement.
Managing a support queue and providing assistance to instructional staff experiencing issues or questions related to their compensation.
Tracking and analyzing trends in support cases and contributing to developing long term strategies to eliminate recurring issues.
Creating processes and systems that help solve common issues faced by instructional teams and socializing those processes to relevant teams.
Assisting in creating messaging and templates for important announcements and/or updates regarding compensation.
Auditing scheduling data and flagging potential inconsistencies before the data is processed by the payroll team.
Collaborate directly with IHR, Payroll, and Academic Managers to create a supportive experience for our instructional team members.
Things That Should Be In Your Background:
At least 2 years relevant work experience. (Experience working with Payroll and/or HR strongly preferred.)
Experience working with spreadsheets (Excel / Google Sheets)
Strong communication skills (written and oral) and proven ability to communicate effectively with a wide range of constituents in a number of different settings.
Exceptional customer service orientation, ability to tailor approach for different audiences.
Demonstrated ability to generate creative solutions.
Excellent organizational skills and attention to detail.
Ability to make timely decisions and demonstrate good judgment.
Agility and willingness to adapt to change, shift course, alter approaches and assume new responsibilities in a fast paced environment.
About 2U Inc. (NASDAQ: TWOU)
2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Generous paid leave policies including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
In Colorado, the anticipated base salary for this role is $50,000 with potential bonus eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.
To learn more, visit 2U.com. #NoBackRow
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

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