Human Resources Generalist - Field

Profile

Req ID: 282276 

 

BASIC PURPOSE: The Human Resources Generalist will be a key partner for our nearly 30,000 field team members and leaders to provide support and services in all functional areas of Love's Field HR. Human Resources Generalist will be a strategic partner for our field teams across the country. This individual will thrive on driving change and developing initiatives to propel our Team First culture in a high growth environment.   

 

WHAT YOU WILL DO:

*Champion HR team mindset of using customer-first approach to deliver HR solutions *Acts as an employee advocate, a change agent and anticipates HR-related needs with passion and enthusiasm *Mentor others on the HR team through coaching and development *Serves as point of contact for HR concerns with a high level of complexity of risk *Understand business goals and recommend new solutions, polices, or procedures to help drive continuous improvement *Provide innovative solutions to balance employee advocacy and business needs *Help business leaders identify, investigate, and resolve employee concerns or conflicts in appropriate and timely manner *Works closely with field leadership and employees to improve work relationships, build morale and increase employee retention *Drive projects or initiatives including project plans, identifying resources, managing project schedules, and communicating to client group *Maintain in-depth knowledge of legal requirements to reduce legal risks and ensure regulatory compliance - ERISA, ADA, and laws regulating discrimination and equal employment opportunity *Interpret and drive necessary changes for field personnel policies *Gather and analyze data related to employee engagement. *Use data to recognize trends and offer recommendations such as additional training on specific topics the trends *Develop training sessions for field employees and or field management, which include subject matter relevant to Employee Relation topics and current issues. *Aid risk/legal departments upon request for personnel files *Other duties assigned as needed.
 

WHO YOU ARE:

*HR extraordinaire: You know the ins and outs of HR and can hit the ground running with relevant knowledge to support the business *A trailblazer: You are eager to make a long-lasting impact for our front-line team members. You have a demonstrated track record of making strategic change in a large organization. *A problem solver: You do not wait for direction to make a difference *An architect of excellence: You expect and drive excellence in those around you. Status quo is not sufficient. *Nimble: We move fast! You can manage competing demands and multiple priorities without sacrificing quality.
 

EDUCATION AND EXPERIENCE:

*Education:

*Bachelor's Degree in human resources, Business or similar field of study required *HR Certification (SHRM CP/PHR/SHRM SCP/SPHR) preferred

*Experience:

*Knowledge of applicable laws, rules/regulations, procedures, and administration is required *7+ years of progressive experience in Employee Relations required. *HR experience working retail, call center, operations or manufacturing environment preferred *Demonstrated experience in managing complex employee relations matters and investigations *Demonstrated track record of moving strategic projects or initiatives forward with successful completion
 

SKILLS AND PHYSICAL DEMANDS:

*Skills:

*Hard skills: Proficient in Microsoft Office *Soft Skills: Excellent customer service skills, proper phone and email etiquette, ability to multi-task, detail oriented, strong sense of urgency, good time management skills, ability to exercise independent judgment, ability to use tact and persuasion under pressure in extremely controversial and confrontational situations, ability to quickly evaluate alternatives and decide on a plan of action, exceptional follow up skills, excellent interpersonal skills, ability to resolve conflicts and diffuse field employee related issues, concerns, etc.

*Typical Physical Demands:

*Requires prolonged sitting, some bending and stooping. *Occasional lifting up to 25 pounds. *Manual dexterity sufficient to operate a computer keyboard and calculator.
 

Job Function(s): Corporate 

 

Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we've provided customers with highway hospitality and Clean Places, Friendly Faces. We're passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love's Family of Companies includes:

*Gemini Motor Transport, one of the industry's safest trucking fleets *Speedco, the light mechanical and trucking service specialists *Musket, a rapidly growing, Houston-based commodities supplier and trader *Trillium, a Houston-based alternative fuels expert
 

Company info

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